Shipping & Return Queries

What are the courier channels available?

Our aim is to deliver your order at your doorstep fast and safe. Towards this effort, we have partnered with multiple courier companies like FedEx, BlueDart, Delhivery, Ecom Express, Xpressbees and Aramex to give you an excellent shipping experience.

How long does it takes the product to reach me?

Our products are shipped from Delhi and it takes us 3 -5 days to deliver goods to your doorstep.

How can i track the status of my Order?

You will receive messages on your registered mobile no. and email about the status of your order. You can also check it on our website under “My Order” section. Once you order on our website, you will receive message about the order confirmation and the expected delivery date of your order, along with tracking link. You can anytime track the order status.

Easy Returns & Refunds?

We provide Easy Returns & Refunds, If you have any query regarding the product you ordered & planning to return , just give a call on 9311040171, our team will surely help you.

I have received a Damaged  or Wrong Product, what should i do?

If in case you receive a damaged or wrong product, please give a callback on 9311040171 or reaching out to us on guleelofficial@gmail.com and we will resolve the issue & provide you return or refund or exchange.

How do it cancel an order?

You can cancel an order, that has not yet been shipped, from "My Orders" or just give a callback on 9311040171. Or, you can send a request to guleelofficial@gmail.com. After order has been shipped, it cannot be cancelled and the return policy mentioned below is applicable .

In How much time i should make the Return Request

If the received product is damaged/ defective, you must notify us within 24 hours of the receipt. We might ask to share a snapshot at hello@phool.co.

Isha Creations

East Arjun Nagar, Hedgewar Hospital

Delhi 110032

guleelofficial@gmail.com

+91 9311040171